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hhgregg HELP CENTER Close Window




Website Sales & Help Center: 1-866-WSGREGG
Having trouble? Call now, we can help you complete your purchase!
Monday - Friday 9am to 8pm (EST)
Saturday 9am to 7pm (EST)
Sunday 11am to 7pm (EST)

Retail Store Customer Service & Help Center: 1-800-284-7344
Monday - Friday 8am - 5pm (EST)
Saturday 8am - 12pm (EST)

To contact your local hhgregg store by phone, please see our
Store Listing Page for the correct phone number.

Contact Us By Email
If you have a question about one of our products or services, the answer you're looking for may be in our Information Center. If not, you'll want to get in touch with one of our Customer Care Professionals. We've made it easy to get the answers you need from the people who know. We encourage you to e-mail your question to our Customer Care Center. To ensure your comment reaches the department that can best answer your specific question, please choose a category below:

Delivery Inquiries
Installation Inquiries
Order Status Requests
Repair Service Questions
Store/Retail Experience
Website Feedback
Other Questions

To Contact Us By Mail
hhgregg Appliances, Inc.
c/o Corporate Headquarters Inquiries
4151 East 96th Street
Indianapolis, IN 46240

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hhgregg FREE SHIPPING Close Window
Because of size and weight constraints, some of the items offered through hhgregg.com are not available to be shipped, such as big-screen televisions and large appliances. You'll need to indicate your preferred shipping method when you've completed shopping online. We also offer additional shipping options at a charge such as 2nd Day and Next Day shipping.
  1. Applies only to shipments to the continental United States.
  2. Excludes any item which ships by freight carrier.
  3. Excludes any purchase in our retail stores.
  4. If you choose an enhanced shipping option such as next-day air delivery you will be charged for the cost of the upgraded service.
  5. All items shipped require an adult signature.


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hhgregg Online Delivery Policy Close Window

Home Deluxe Delivery $69.99
Delivery Availability
Same Day Delivery
Scheduling Your Online Home Delivery
hhgregg Delivery Do's and Don'ts

Home Delivery is handled by a professional delivery team. You can trust the work will be done correctly and we stand behind it.

Delivery Availability
hhgregg's home delivery is limited to zip codes located around our retail locations or distribution centers. To find out if you live within our normal delivery area, go to the Delivery Availability page. If you purchase a deliverable item online a Customer Service Professional will contact you within 24 hours to arrange your delivery. For information as to cost and what is included see Deluxe Delivery and Do's and Don'ts. As we add locations to our network of stores, our delivery area will expand. If your location is out of our delivery area, check back frequently to see if we have opened a store near you.

Same Day Delivery - Retail Stores
Retail Store - if you purchase any item before 2pm Monday through Saturday, we can deliver your product that very same day. Product must come from the store's stock and you must live within our same-day delivery zone. Ask any employee for information on our same-day delivery area.


Scheduling your online Home Delivery
If you purchase a deliverable item online a Customer Service Professional will contact you within 24 hours to arrange your delivery. For any questions about your home delivery you may contact us, or call (800) 284-7344. Our Customer Service Professionals are available anytime Monday to Friday, from 8am to 5pm (ET).



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hhgregg RETAIL STORE PICKUP Close Window

Retail Store Pickup (No Shipping or Delivery Charge)
Product Available for Pickup In 72 Hours


One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges. During the on-line order process, you'll be given the option to pick up your purchase from one of our store locations. All on-line purchases will be made available for pickup within 72 hours of your on-line purchase. Make sure to bring your on-line sales receipt, a picture ID and the credit card you used to make your purchase when picking up your purchase from one of our retail locations. The name on the ID must match the name on the purchasing credit card. To ensure the security of your online purchases, only the person who made the purchase may pick up the merchandise at a store. At the time of pickup, if the item(s) are offered at a lower price in the store, we will automatically credit the difference to your credit card.

hhgregg.com Customer Service Center
For answers to questions and hhgregg.com order support, please call 1-866-WS-gregg. Hours of operation: Monday to Saturday 9 am to 4 pm EST and 11 am to 7 pm Sunday. Our customer service professionals are available to help you complete an order or answer questions regarding an existing order.
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hhgregg IN-STORE PURCHASE ONLY Close Window

In-Store Purchase Only

This item is available for in-store purchase only. If you wish to purchase this item at a H.H. Gregg retail store, you may print the product's detail page and bring it to the store to ensure that you get the item you want.

Use our store locator to find a retail outlet near you.

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hhgregg RETURNS EXCHANGES Close Window

In-Store Purchase Only

We want you to be 100% satisfied with your purchase. We've set some basic guidelines you'll need to keep in mind when making a return or requesting an exchange. Your local hhgregg retail location representative can answer any product-specific question you may have.

Requirements for full refund or exchange:

  • Item must be returned within 14 days of purchase.
  • You must have your original sales receipt.
  • Merchandise must be in its original carton along with all packing materials, accessories, product literature and warranty cards.
  • Merchandise must be in new condition.

If the item is returned within 14 days but the above conditions are not met, a minimum of 10% of the purchase price will be charged as a restocking fee. On all special orders, a 100% non-refundable down payment is required and will not be refunded if the order is cancelled or the item is returned. Cancellation of any services required for operation of a product (digital satellite system service, PCS or cellular phone, etc.), is the sole responsibility of the customer.

Refunds over $100 for cash or check sales will be paid by check within 10 to 14 business days after the item is returned or the order is cancelled. If the original sale was paid for with a credit card, the refund will be credited to the customer's credit card account.

If the purchased product fails while under manufacturer's warranty or an hhgregg Maintenance Agreement, hhgregg's factory-authorized service department will repair your product according to the terms of those agreements.

A Few Exceptions to these Policies

  • Delivery, installation and activation charges will not be refunded.
  • Digital satellite systems (audio or video) may not be returned or exchanged.
  • Activated pagers may not be returned or exchanged.
  • Bedding and Mattresses
  • Ink cartridges, ink tanks and fax cartridges may not be returned or exchanged.
  • Radar detectors may be returned for exchange only.
  • Cellular phones:
    • May not be refunded or exchanged
    • There are no refunds on activation fees
    • If contract is cancelled after more than 15 days, an early termination fee may be charged at the service provider's discretion

Returning or Exchanging Your Purchase

We've made returning your purchase a simple process! There are three ways to return your purchase(s):

Returns or Exchanges to Store:
Avoid additional shipping charges by returning your purchase(s) (along with the original sales receipt) to one of our retail locations. All original product manuals, accessories and literature are required in order avoid restocking fees.

Ship your Return or Exchange:
If your purchase was shipped to you or you're not able to visit our store call us toll-free to obtain a Return Authorization at (866)-WSGREGG (866-974-7344) Monday through Friday, from 8am to 5pm (ET) or Saturday 9am to 6pm (ET). Customers are responsible for any shipping costs incurred in returning or exchanging a product.

Request a Delivery Pick-Up for Returns or Exchanges:
If you are returning an item that was delivered to you please call toll-free at (866) 974-7344 to arrange a pick-up time with our Delivery Department, or contact us. Since your complete satisfaction is our goal, there is no charge for us to pick up your return. Home delivery and set up, hook-up charges and installation fees are not refundable.

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PN50C550 - Samsung 50" Class 1080p Plasma HDTV with 4 HDMI™ Inputs (49.9" diagonal size)
Our Price:$999.97
SRP: $1,299.99
Save: $300.02
Add to Cart
Samsung 50" Class 1080p Plasma HDTV with 4 HDMI™ Inputs (49.9" diagonal size)
Model No: PN50C550
This 50" Plasma HDTV is the perfect fit for most rooms. Enjoy brilliant, film-like images in Full HD resolution. Samsung's breakthrough mega dynamic contrast ratio offers a more accurate color tonal range, deeper blacks and shadow details.
This item may be available for pickup or delivery.
Returns & Exchanges
hhgregg User Ratings
4.00/4.00
Based on average of hhgregg customer ratings
Product
Features

Specs
Learn
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Delivery
Information

Reviews
  • 50" Class 16:9 widescreen large screen flat-panel (49.9" diagonal size)
  • 1080 Full HD resolution - Enjoy the powerful picture quality, vivid colors and stunning clarity of Full HD 1080p resolution
  • E3-panel single filter design delivers improved performance in the areas of color saturation, contrast and energy efficiency
  • FilterBright® anti-glare minimizes reflections and glare caused by ambient light
  • 600Hz subfield motion offers crisp, clear Plasma HD action in every frame
  • 1080p full HD motion delivers better resolution with less blurring during faster motion sports, movies and games
  • Mega dynamic contrast ratio - An unparalleled Mega dynamic contrast ratio brings together the deepest blacks and brightest whites
  • Fast response time - A fast .001ms response time optimizes fast motion video content
  • SRS TruSurround HD™ - Get crisp, clear digital-quality sound via advanced SRS technology
  • 10 watts per channel x 2 (20 watts total) audio power broadcast reception - Supports multichannel sound (MTS) and second audio program (SAP) with 181-channel capacity
  • Built-in digital tuner - No external box needed
  • Clear image panel - Samsung's new single-filter clear panel design eliminates the off-angle reflections that cause picture blurring of images and details. Images and text look great straight on or at any angle
  • Game mode - A push of a button enhances dark areas, sharpens the picture, speeds up the image processing response and enhances the sounds of your games. Picture and sound quality is optimized for gaming systems
  • DLNA® enabled
  • ConnectShare™ Movie - Connect a thumb drive or digital camera quickly and easily. User-friendly interface allows access to videos, a music playlist and pictures via the remote
  • Energy Star® qualified model - Exceeds Energy Star® standards
  • Connections
  • 4 HDMI™ inputs (3 rear, 1 side)
  • One USB
  • 2 rear component inputs
  • One side composite (AV) input
  • One PC input
  • Inside Package
  • HDTV, remote control and 2 AAA batteries, cleaning cloth, power cord, owner's instructions, warranty card/safety guide/quick setup guide
Delivery
Pickup


Delivery:
Home Deluxe Delivery $69.99

Home Delivery is handled by a professional delivery team. Your purchase will be delivered quickly and with care. hhgregg stands behind it.

Delivery Availability
hhgregg's home delivery is limited to zip codes located around our retail locations or distribution centers. To find out if you live within our normal delivery area, go to the Delivery Availability page. If you purchase a deliverable item online a Customer Service Professional will contact you within 24 hours to arrange your delivery. For information as to cost and what is included see Deluxe Delivery and Do's and Don'ts. As we add locations to our network of stores, our delivery area will expand. If your location is out of our delivery area, check back frequently to see if we have opened a store near you.
Same Day Delivery - Retail Stores
Retail Store - if you purchase any item before 2pm Monday through Saturday, we can deliver your product that very same day. Product must come from the store's stock and you must live within our same-day delivery zone. Ask any employee for information on our same-day delivery area.
Scheduling your online Home Delivery
If you purchase a deliverable item online a Customer Service Professional will contact you within 24 hours to arrange your delivery. For any questions about your home delivery you may contact us, or call (800) 284-7344. Our Customer Service Professionals are available anytime Monday to Friday, from 8am to 5pm (ET)..
Pickup:
Retail Store Pickup (No Shipping or Delivery Charge) Product Available for Pickup In 72 Hours

One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges.
During the on-line order process, you'll be given the option to pick up your purchase from one of our store locations. All on-line purchases will be made available for pickup within 72 hours of your on-line purchase. Make sure to bring your on-line sales receipt, a picture ID and the credit card you used to make your purchase when picking up your purchase from one of our retail locations. The name on the ID must match the name on the purchasing credit card. To ensure the security of your online purchases, only the person who made the purchase may pick up the merchandise at a store. At the time of pickup, if the item(s) are offered at a lower price in the store, we will automatically credit the difference to your credit card.

hhgregg Customer Reviews and Ratings

Overall rating: 4.00/4.00
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hhgregg customer score card

4 2
3 0
2 0
1 0
0 0
4 being the best score

Great TV

By kes601 From Virginia Beach, VA 6/9/2010

Had this TV delivered last weekend, am absolutely amazed by the quality of the picture. Love the DLNA / UPNP-AV connectivity as well, just wish Samsung provided a free OS X program like they do for Windows.

Was this review helpful? Yes No

great

By dane86 From akron, oh 3/19/2010

ive had this tv for 2 days and its amazing, perfect picture and sound and a great amount of connections... this tv replaced my panasonic thru extended warranty and i couldnt be happier

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TopTenREVIEWS Ratings and Reviews powered by TopTenREVIEWS.com
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